Tata Consultancy Services (TCS) and Avaya GLobalConnect (AGC) deal

Avaya GLobalConnect (AGC) today announced that Tata Consultancy Services (TCS) will be its technology partner for managing and overseeing the company's total internal IT outsourcing needs.

Under the multi-year deal, TCS will assume responsibility of AGC's internal IT operations.

Avaya GlobalConnect is leading solutions integrator in areas of Unified Communication, Contact Centers and IP Telephony, with focus on accelerating customer's business across industry verticals.

Anil Nair, Managing Director, Avaya GlobalConnect said, "For us, scalability and cost-control are essential to tap the enormous potential of India market, expand customer base and sustain our leadership position. Outsourcing our IT systems to TCS will allow us invest the accruing savings towards growth and customer responsiveness."

G Srinivasa Raghavan, Country Head, India Business, TCS said, "We will provide comprehensive IT solution for AGC's business needs and work with them on a well-integrated delivery platform built for quality service and high performance."
 
Source : TimesofIndia

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